Pickup & Delivery Policy
Pickup & Delivery Policy
At Girlie Pop Bakery, every order is baked fresh to order. To ensure the highest quality and freshness, please review the following pickup and delivery policies before placing your order.
Order Confirmation
Once your order has been placed and payment has been received, you will receive an order confirmation email.
When your order is ready, you will receive a "Ready for Pickup" or "Out for Delivery" email with any additional instructions.
Pickup
Orders are available for pickup during the scheduled pickup window selected at checkout.
Please do not arrive before receiving your Ready for Pickup email, as your order may still be in production.
To help us serve everyone efficiently, we ask that customers arrive as close to their scheduled pickup time as possible.
Late Pickups
If you are running late, please contact us as soon as possible.
While we will make every reasonable effort to accommodate late arrivals, we cannot guarantee the quality of products that are not picked up during the scheduled pickup window.
Orders not picked up by the end of the business day may be discarded due to food safety concerns and are not eligible for a refund.
Missed Pickups
If a customer fails to pick up their order and does not contact us, the order will be considered abandoned.
Because all products are made fresh and are perishable, abandoned orders will not be refunded or remade.
Local Delivery
Local delivery is available within our designated delivery area.
Delivery availability, fees, and minimum order requirements will be displayed during checkout.
A delivery window will be provided whenever possible; however, exact arrival times cannot be guaranteed.
Delivery Responsibilities
Please ensure someone is available to receive your order during the scheduled delivery window.
If no one is available to accept delivery, Girlie Pop Bakery may:
Leave the order in a safe location if requested by the customer, or
Attempt to contact the customer for further instructions.
Once an order has been delivered to the agreed-upon location or left according to the customer's instructions, responsibility for the order transfers to the customer.
Girlie Pop Bakery is not responsible for products left unattended after delivery.
Delivery Delays
Occasionally, unexpected circumstances such as traffic, severe weather, accidents, or road closures may affect delivery times.
If a delay occurs, we will communicate with you as soon as reasonably possible.
Product Care
Our desserts are made fresh without commercial preservatives and should be handled with care.
For the best quality:
Refrigerate desserts containing cream cheese frosting, pudding, custard, or whipped toppings within 2 hours of pickup or delivery.
Keep desserts out of direct sunlight and excessive heat during transport.
Transport cakes and dessert trays on a flat, level surface.
Follow any product-specific storage instructions included with your order.
Failure to follow these recommendations may affect the quality and safety of your desserts.
Catering Orders
Catering customers should ensure that someone is available to receive the order at the scheduled delivery or pickup time.
For larger events, setup services may be available if arranged in advance.
Specific delivery times, setup details, and event logistics will be confirmed before your event.
Florida Cottage Food Operation
Girlie Pop Bakery operates as a Florida Cottage Food Operation.
Our products are made in accordance with Florida's Cottage Food Law.
Made in a cottage food operation that is not subject to Florida's food safety regulations.